Cancel OR Change Membership

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Members can manage their membership directly through AllBooked.

1. Log in to your account.
2. Go to Users in the bottom-left menu.
3. Select Manage Membership for the member you want to update.
4. From the membership list, choose one of the following options:
   • Cancel – End an existing membership.
   • Assign New Membership – Change the member to a different membership plan.

When you select Cancel, you'll be asked when the cancellation should take effect:

Cancel at the End of the Current Billing Period (Recommended)

• The membership remains active until the end of the current paid billing period.
• The member keeps all membership benefits and access until the expiration date.
• No future renewal payments will be charged.
• Access ends automatically at the end of the current billing period.

Cancel Immediately

• Membership access ends immediately.
• The membership tag is removed from the member's account.
• No future payments will be processed.
• No refund is provided for the unused portion of the current billing period.

To switch a member to a different membership plan:

1. Open Manage Membership.
2. Select Assign New Membership.
3. Choose the new membership plan.
4. The member's current membership will automatically be scheduled to end according to your selected transition settings, and the new membership will begin based on the configuration you choose.