Privacy Policy

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Effective Date: July 18, 2026

Welcome to Elevate Golf ("Elevate Golf," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, make a booking, purchase a membership, or otherwise interact with our services.

We may collect information including:

• Name
• Email address
• Phone number
• Billing address
• Payment information
• Booking history
• Membership information
• Golf simulator reservations
• Communications with us
• Device information
• Browser type
• IP address
• Website usage information collected through cookies and analytics

Our online reservations are powered by AllBooked by Skedda.

When you create an account or make a booking, your information is processed through the AllBooked/Skedda booking platform. Skedda acts as a service provider that securely stores and processes booking information on our behalf.

Their privacy practices are available here:

Skedda Privacy Policy for Venue Users

Your information submitted through the booking platform is also subject to this Privacy Policy.

Payments may be processed through secure third-party payment providers integrated with our booking system.

Elevate Golf does not store your complete credit card information on our servers.

We use your information to:

• Create and manage your account
• Process reservations
• Manage memberships
• Confirm and modify bookings
• Send booking confirmations and reminders
• Provide customer support
• Improve our services
• Detect fraud and maintain security
• Comply with legal obligations
• Send promotional emails or SMS if you have opted in

If you subscribe to our mailing list, you may receive:

• Promotions
• Membership offers
• Tournament announcements
• Facility updates
• New services

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

Our website uses cookies and similar technologies to:

• Remember your preferences
• Keep you logged in
• Analyze website traffic
• Improve website performance
• Measure marketing effectiveness

You can manage cookies through your browser settings.

We do not sell your personal information.

We may share information with trusted third parties including:

• AllBooked by Skedda (booking platform)
• Payment processors
• Website hosting providers
• Email marketing providers
• Analytics providers
• Government authorities when required by law

These providers only receive information necessary to perform their services.

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.

Although no system is completely secure, we continually work to protect your information from unauthorized access, disclosure, alteration, or destruction.

We retain your information only as long as necessary to:

• Maintain your account
• Preserve booking history
• Meet legal or accounting obligations
• Resolve disputes
• Enforce our agreements

Inactive accounts may eventually be removed in accordance with our data retention practices.

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Request a copy of your data
• Withdraw consent for marketing communications
• Request restrictions on certain processing activities

To exercise these rights, contact us using the information below.

Our services are not directed toward children under 13. We do not knowingly collect personal information from children without appropriate parental consent.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new Effective Date.